FAQ

All our products are manufactured and tested under strict quality control guidelines set by the Pierre Fabre Group.

All of our formulas are compliant with current European legislation and have been clinically tested by dermatologists to ensure they provide excellent results of efficacy and tolerance, even for people with hypersensitive or atopic (eczema-prone) skin.
All ingredients used by Pierre Fabre Dermo-Cosmétique Laboratories are on the list of ingredients authorised by the European legislation for use in cosmetic products.
The Pierre Fabre Group monitors the safety of each product marketed around the world in accordance with its own strict internal pharmaceutical quality and safety standards.

The European cosmetic legislation (directive 76/768/CEE amended the 1th March 2003) requires manufacturers to use alternatives methods to test new raw cosmetic material and finished products.

In compliance with this directive, we stopped tests on animals many years ago.

In practice, to test our products to ensure that they meet our high quality and safety standards, we use existing data concerning the safety of the specific ingredients used in the products. The tolerance of our finished products is then verified by tests on healthy volunteers.

Finally, we carry out physico-chemical and bacteriological tests to verify the identity on each batch of raw material delivered to our factories. This ensures the purity and quality of the ingredients entering our formulas.

These types of tests are also carried out on each batch of finished products to guarantee the safety and quality of each and every product.

All of our products can be used during pregnancy and breastfeeding.

Take the product back to where you bought it from. The store will be able to help.

Please download the Cosmetovigilance questionnaire by clicking on the left button. Fill it in and return it to us with the product.

Take a list of the product ingredients to your doctor for further evaluation.

No, but KLORANE Laboratories, which is another another brand of the Pierre Fabre Group, has a large range of hair care products. To find out more, visit the KLORANE website.

Our products are sold in selected Boots stores and leading independent pharmacies. To find your nearest stockist, please visit our store locator.